essentials
Arrival & Departure
Check-in / check-out
Our rooms are available from 3pm on the day of arrival to 12pm on the day of departure. If you need a bit more sleep, you can arrange a late check-out the day before at the reception. Subject to availability.
Express Check-Out
In a hurry to leave and no time to check-out at the reception? Express check-out is available.
1. Do we have your email address on file?
2. Drop your key in the express check-out box located at the reception.
3. You’re good to go.
Guest feedback
Was everything the way it should have been? We are always happy to receive feedback, in person or online (e.g. on tripadvisor.com or google review). Your evaluation doesn’t just help us, but also future guests in their choice of hotel. If something went wrong or needs to be repaired urgently, our hotel director can be reached by email at gm.paperisland@25hours-hotels.com.
Airport transfer
The Copenhagen airport is located about 8 km away. The journey takes about 25 minutes by taxi. With a bit of lead time, we are happy to order a car. The metro also only takes about 25 minutes and it’s not necessary to change trains. Take the metro line M2 from Christianshavn st. to the last stop. Make sure you´re going towards CPH Lufthavn.
Parking
Parking on the street around hotel is prohibited. The hotel has 11 parking spots in the garage, and parking in these spots must be registered at the reception upon arrival. They are allocated on a first come, first served basis, and it isn’t possible to reserve them before hand. The 24h rate is 350 DKK.
— Parking Garage Papirøen 1, 1117 Copenhagen
Public transport
Tickets for public transit can be purchased at any train/metro station, or through the Rejsebillet app. Alternatively, with the Rejsekort app you can connect your credit card or Apple/Google Pay and use your phone to check in and check out in busses, metros and trains. The easiest way to public transport is either walking to Kongens Nytorv or Christianshavn in around 15 min or taking bus 2A from Arsenaløen.
In the room
Soeder
Doesn’t the scent of sun screen always remind one of the last holiday and those beautiful places somewhere far away? Take that feeling home with you! All natural cosmetics from Soeder can be purchased at our 25hours things shop.
Heating and ventilation
The rooms can be adjusted individually to the optimal temperature, in the panel by the entrance door. The temperature can be adjusted +/- 4° and the fan symbol controls the intensity of the ventilation. In case it feels like you’re looking at Ancient Egypt hieroglyphs, our reception team is always available to help.
Music
The Kreafunk speakers are waiting for you. Just connect to them with your Bluetooth-enabled device and enjoy. Oh yeah: the speakers can be taken with you into the city, just as long as they are back in the room by the time you check out.
The bag in your room
Did you forget your shopping or laptop bag? No problem! Just take the FREITAG or canvasco bag in your room. Interested in buying it? You can find these and other models downstairs in the 25hours things shop.
Privacy
If the “Do not disturb” sign is hanging on the door, we’ll let you have a lie-in. Please note that your room will not be cleaned if the sign is still hanging on the outside of the door at 2pm. If ever you want to be left in peace when you’re back home, you can buy the door hanger at the 25hours things shop.
Telephone
In order to call another room, you can dial “5” + the room number you want to reach. For outbound calls, dial “0” first instead, however keep in mind that charges may apply. For any questions, our staff at the reception are happy to help.
Eating and drinking in the room
You are always more than welcome to order food to the hotel, and we will call you whenever it’s ready for can pick up at the reception. In case you order from Tiger Lily, there’s a 12% discount on your order when you come and pick it up at the restaurant. To order, either call or use the QR code on the desk and you will get a notice when the food is ready for pick-up.
Mattresses
If our mattresses are too hard for you, just ask for a soft topper at the reception. We can also help you with allergy-friendly bedding. Keep in mind that these are limited and therefore dependent on availability.
Minibar
Our minibars are free of charge. Looking for something else? Browse our 25hours things shop next to the reception for more drinks and snacks.
Food & Drinks
Tiger Lily
At Tiger Lily restaurant, embark on a culinary journey through Asia inspired by the continent’s bouquet of aromas and vibrant colours. Enjoy twists on Asian specialties combined with a dash of boldness for something new, flavours that you have guaranteed not tried before.
Mon – Sun
Lunch 12pm – 2.30pm
Dinner 5.30pm – 11pm (kitchen until 10pm)
It is advisable to book a table well in advance. The easist way to book is through the Tiger Lily Website.
Nomad Day Bar
Located on the ground floor of the hotel, Nomad Day Bar is our all-day café. It‘s the perfect place to get a quick caffeine boost.
Mon – Fri 11am – 6pm
Sat + Sun 12pm – 5pm
Victory Bar
The Victory Bar on the 8th floor draws inspiration from the eclectic charm of a London pub blended with the sophistication of a Scandinavian cocktail bar.
Mon – Wed 4pm – 12am
Thu 4pm – 1am
Fri + Sat 4pm – 2am
Sun 4pm – 12am
Breakfast / buffet
Good morning! At Tiger Lily restaurant you can have a hearty breakfast for DKK 245 per person.
Mon – Fri 6.30 – 10.30am
Sat – Sun 7 – 11am
Breakfast / Grab & Go
Get a breakfast to go at the restaurant Tiger Lily for DKK 105 during regular breakfast hours.
Services & Extras
Bikes
Whether you are going shopping downtown, for a trip along the harbour or for a picnic in the royal park — with our Schindelhauer bikes you can cycle your leisurely way through the Danish capital. Information on rental, various models and frame sizes is available at the reception. And to take your things with you, we lend FREITAG or canvasco bags in the rooms. Bikes are hired out on a first come, first served basis.
25hours things shop
A lifesaver can be found on the ground floor next to the reception. Have you forgotten your socks? Or are you still looking for a gift that you can take home? The 25hours things shop is open 25/7 and offers local products as well as our shower gel, do-not-disturb door hangers, our mascot, the Cuddly Cod, the KREAFUNK Bluetooth speakers and the 25hours bed linen for sale. So off you go, browse away!
Meetings & events
Would you like to throw a surprise party? Give your team a dressing down? Or introduce potential customers to a new hand vacuum cleaner? Our meeting rooms on the ground floor and many other areas of the hotel offer spaces for any occasion.
Contact our events department at:
events.paperisland@25hours-hotels.com
Jogging corner
Are you training for your next marathon, or just want to take a turn around the block? Every day from 6am – 12 pm, terry cloth towels, handy maps of the neighbourhood with various jogging routes and water are available near the reception. So, off you go!
Internet
Blazing-fast internet is free of charge at 25hours. Just select the „25hours loves you“ WiFi network and the log-in page should load in your browser. Just accept the terms of use and you’re good to go!
Wake-up call
A wake-up call is available upon request. Just let the reception know before you go to bed.
Power bank
Is your smartphone or tablet empty and you don’t have time to load it? At the reception, there are free, mobile chargers and power banks that you can borrow. Keep in mind that a 150 DKK deposit is taken in case you decide to give it a new home.
25hours vouchers
The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the reception. Print-at-home vouchers are available on our website.
Umbrella
Caught by the Copenhagen weather? No worries. We have umbrellas available for you at reception, free of charge but at a 150 DKK deposit. Just stop by and borrow one before heading out to explore the city — and please remember to return it so the next guest can stay dry too.
Adaptors
Want to charge your camera’s batteries but forgot a power converter on the top of the counter before leaving the house? At the reception, you can lend one free of charge. Keep in mind that a 150 DKK deposit is taken in case you decide to give it a new home.
Swimming Towels
Planning a refreshing dip in Copenhagen’s harbor or at the nearby beaches? You can borrow a swimming towel at reception against a 150 DKK deposit, which will of course be returned when the towel is brought back. During the warmer months, you’ll also find a swimming map and sunscreen at the water fountain from noon onwards, highlighting some of the best spots around the city for a swim.
Conditioner
If your hair could use a little extra care, simply stop by reception and ask for a portion of Soeder conditioner. We’ll be happy to provide it for you so you can enjoy the same natural care products used throughout the hotel.
Coffee & tea tray
Enjoy a cosy moment in your room with our coffee & tea tray, available upon request. We serve premium samova teas alongside smooth drip coffee from Caffè Musetti — perfect for a relaxed start to the day or a warm break whenever you like. Just let our team know, and we’ll gladly bring it up for you.
Laundry
Clothing turned in at the reception before 9am will be returned clean to your room by 6pm on the same day. (except for Saturday, Sunday and holidays). Price lists and laundry bags are available at the reception. Need ironing board and iron? Just give us a shout-out.
Practical info
Evacuation
In case of an emergency, please stay calm and follow the instructions of the hotel personnel. The escape routes can be found on the room doors. Please take the most direct path to the meeting point.
Copenhagen tap water
The tap water can be enjoyed without worry. You can use the drinking water fountain located around the reception on a winebarrel to refill your water bottles any time.
Smoking
Our hotel is a non-smoking property. Smoking is not permitted in any indoor area of the hotel, including guest rooms and all public spaces. If any smoking occurs in a room, a cleaning fee of DKK 2,000 will be charged. A designated outdoor smoking area is available outside Nomad Day Bar.