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essentials

Arrival & Departure

Check-in / check-out

Our rooms are available from 3pm on the day of arrival to 12pm on the day of departure. If you need a bit more sleep, you can arrange a late check-out the day before at the reception. Subject to availability.

Express Check-Out

In a hurry to leave and no time to check-out at the reception? Express check-out is available.
1. Do we have your email address on file?
2. Drop your key in the express check-out box located at the reception.
3. You’re good to go.

Guest feedback

Was everything the way it should have been? We are always happy to receive feedback, in person or online (e.g. on tripadvisor.com or google review). Your evaluation doesn’t just help us, but also future guests in their choice of hotel. If something went wrong or needs to be repaired urgently, our hotel director can be reached by email at gm.paperisland@25hours-hotels.com.

Airport transfer

The Copenhagen airport is located about 8 km away. The journey takes about 25 minutes by taxi. With a bit of lead time, we are happy to order a car. The metro also only takes about 25 minutes and it’s not necessary to change trains. Take the metro line M2 from Christianshavn st. to the last stop. Make sure you´re going towards CPH Lufthavn.

Parking

Parking on the street around hotel is prohibited. The hotel has 11 parking spots in the garage. They are allocated on a first come, first served basis.
— Parking Garage Papirøen 1, 1117 Copenhagen

Public transport

Tickets for public transit can be purchased at any train station. A little tip: The rejsekort apps makes buying tickets easier. You can connect your credit card or apple pay and use your phone to check in and check out in busses, metros and trains. The easiest way to public transport is either walking to Kongens Nytorv or Christianshavn in around 15 min or taking bus 2A from Arsenaløen.

In the room

Soeder

Doesn’t the scent of sun screen always remind one of the last holiday and those beautiful places somewhere far away? Take that feeling home with you! All natural cosmetics from Soeder can be purchased at our 25hours things shop.

Heating and ventilation

The rooms can be adjusted to individually to the optimal temperature. The operation is self-explanatory. However, if you need help, our reception team is always available.

Music

The Kreafunk speakers are waiting for you. Just connect to them with your Bluetooth-enabled device and enjoy. Oh yeah: the speakers can be taken with you into the city, just as long as they are back in the room by the time you check out.

The bag in your room

Did you forget your shopping or laptop bag? No problem! Just take the FREITAG or canvasco bag in your room. Interested in buying it? You can find these and other models downstairs in the 25hours things shop.

Privacy

If the “Do not disturb” sign is hanging on the door, we’ll let you have a lie-in. Please note that your room will not be cleaned if the sign is still hanging on the outside of the door at 2pm. If ever you want to be left in peace when you’re back home, you can buy the door hanger at the 25hours things shop.

Telephone

In order to call another room, you can dial the 5-digital room number directly. For outbound calls, dial 0 first, and there may be charges. For any questions, our staff at the reception are happy to help.

Eating and drinking in the room

If you order takeaway food from the Tiger Lily restaurant to your room, you will receive a 12% pick-up discount. You can simply order by phone at Tiger Lily or order online and pick up your food a short time later in the restaurant on the ground floor. For more information, check out the in-room dining menu in your room. Hungry for pizza or Indian food? No problem. We can recommend a delivery service from the surrounding area at the reception.

Mattresses

If our mattresses are too hard for you, just ask for a soft topper at the reception. We can also help you with allergy-friendly bedding.

Minibar

Our minibars are free of charge. Looking for something else? Browse our 25hours things shop next to the reception for more drinks and snacks.

Food & Drinks

Tiger Lily

At Tiger Lily restaurant, embark on a culinary journey through Asia inspired by the continent’s bouquet of aromas and vibrant colours. Enjoy twists on Asian specialties combined with a dash of boldness for something new, flavours that you have guaranteed not tried before.

Mon – Sun
Lunch 12pm – 2.30pm
Dinner 5.30pm – 11pm (kitchen until 10pm)

It is advisable to book a table well in advance. The easist way to book is through the Tiger Lily Website.

Nomad Day Bar

Located on the ground floor of the hotel, Nomad Day Bar is our all-day café. It‘s the perfect place to get a quick caffeine boost.
Mon – Sun 11am – 18pm

Victory Bar

The Victory Bar on the 8th floor draws inspiration from the eclectic charm of a London pub blended with the sophistication of a Scandinavian cocktail bar.
Tue + Wed 4pm – 12am
Thursday 4pm – 1am
Fri – Sat 4pm – 2am
Sunday 4pm – 12am

Breakfast / buffet

Good morning! At Tiger Lily restaurant you can have a hearty breakfast for DKK 245 per person.
Mon – Fri 6.30 – 10.30am
Sat – Sun 7 – 11am

Breakfast / Grab & Go

Get a breakfast to go at the restaurant Tiger Lily for DKK 105 during regular breakfast hours.

Services & Extras

Bikes

Whether you are going shopping downtown, for a trip along the harbour or for a picnic in the royal park — with our Schindelhauer bikes you can cycle your leisurely way through the Danish capital. Information on rental, various models and frame sizes is available at the reception. And to take your things with you, we lend FREITAG or canvasco bags in the rooms. Bikes are hired out on a first come, first served basis.

25hours things shop

A lifesaver can be found on the ground floor next to the reception. Have you forgotten your socks? Or are you still looking for a gift that you can take home? The 25hours things shop is open 25/7 and offers local products as well as our shower gel, do-not-disturb door hangers, our mascot, the Cuddly Cod, the KREAFUNK Bluetooth speakers and the 25hours bed linen for sale. So off you go, browse away!

Meetings & events

Would you like to throw a surprise party? Give your team a dressing down? Or introduce potential customers to a new hand vacuum cleaner? Our meeting rooms on the ground floor and many other areas of the hotel offer spaces for any occasion.
Contact our events department at:
events.paperisland@25hours-hotels.com

Jogging corner

Are you training for your next marathon, or just want to take a turn around the block? Every day from 6am – 12 pm, terry cloth towels, handy maps of the neighbourhood with various jogging routes and water are available near the reception. So, off you go!

Internet

Blazing-fast internet is free of charge at 25hours. Just select the „25hours loves you“ WiFi network and the log-in page should load in your browser. Just accept the terms of use and you’re good to go!

Wake-up call

A wake-up call is available upon request. Just let the reception know before you go to bed.

Power bank

Is your smartphone or tablet empty and you don’t have time to load it? At the reception, there are free, mobile chargers and power banks that you can borrow.

25hours vouchers

The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the reception. Print-at-home vouchers are available on our website.

Umbrella

Rain is a great beautician, and pretty common in Copenhagen. But if you’d prefer to stay dry in bad weather, you can borrow an umbrella at the reception. You can also take it home with you for DKK 200.

Laundry

Clothing turned in at the reception before 9am will be returned clean to your room by 6pm on the same day. (except for Saturday, Sunday and holidays). Price lists and laundry bags are available at the reception. Need ironing board and iron? Just give us a shout-out.

Practical info

Evacuation

In case of an emergency, please stay calm and follow the instructions of the hotel personnel. The escape routes can be found on the room doors. Please take the most direct path to the meeting point.

Copenhagen tap water

The tap water can be enjoyed without worry. You can use the drinking water fountain located around the reception on a winebarrel to refill your water bottles any time.

Smoking

Our hotel is a no-smoking zone. Anyone found to have been smoking in their room will be charged DKK 2000 for additional cleaning. We have a designated smoking area outside of nomad day bar.