essentials
Arrival & Departure
Check-in / check-out
Our rooms are available from 3pm on the day of arrival and until 12am on the day of departure. If you need a bit more sleep, a late check-out can be arranged with reception the day before. We’ll do our best, depending on availability. Reception is staffed 25 hours a day. For those in a hurry, our express check-out is available.
Guest feedback
How did we do? We’re always happy to receive feedback, either in person or online (for example on tripadvisor.com or google.com). Your review isn’t just useful for us, but also helps future guests choose their hotel. If anything went wrong or needs repairing urgently, you can also email our general manager at gm.zuerichwest@25hours-hotels.com.
Airport transfer
Zurich Airport (flughafen-zuerich.ch) is located approximately 12 km from the city. The train journey takes around 30 minutes. Simply take tram line 4 in the direction of Bahnhof Tiefenbrunnen and get off at Schiffbau. From there, walk to the Hardbrücke (SBB) station and transfer to the S16 train towards Effretikon.
Parking
Parking on the street is not recommended. A parking garage is available for CHF 25 per day, subject to availability.
Public transport
Zurich has a dense network of trains, buses, and trams. Tickets can be purchased at all stations using the touchscreen machines. With the Zurich Card, guests enjoy free travel on all public transport (2nd class on trams, buses, trains, boats, and cable cars) in the city of Zurich and the surrounding area, as well as numerous other benefits such as culinary surprises and free admission to museums, clubs, and more.
Luggage
No problem if the luggage arrives before you or stays a little longer! Bags can be easily stored at reception. If extra help is needed with the luggage, just let us know — our luggage service is available on request and we are happy to assist.
In the room
Soeder
Our handcrafted Soeder soaps from Zurich pamper you with 100% natural ingredients and stylish design. Enjoy them during your stay — and take them home from the 25hours things shop.
Heating and air conditioning
You can set your room to the perfect temperature. The control unit is next to the bathroom door. Please note that we use underfloor heating, which means you won’t notice a difference in temperature for about two hours. Mobile devices available on request.
Music
Your hotel room is equipped with a Kreafunk Bluetooth speaker. Simply connect your bluetooth enabled device to get boomed. If you want to get even more out of your Kreafunk, download the free Kreafunk app with alarm clock feature. And yes: do not hesitate to take the box out of your room — as long as it’s back when you check out. Of course, you can purchase the Kreafunk at our 25h things shop.
The bag in your room
Forgotten your shopping bag or laptop case? No problem! Just use the FREITAG bag in your room. Want to buy one for yourself? It’s for sale down in the 25hours things shop along with other models.
Telephone
To ring another room, just dial 2 and the three-digit room number (e.g. room 5 has the number 2005). For external calls, dial 0 first. You can find out the current cost of telephone calls from the reception.
Eating and drinking in the room
There is a 12% pick-up discount for meals that are to be taken up to you room. You can simply place your order by calling 2222, and then pick it up form the restaurant on the ground floor a short time later. Fancy sushi or ramen soup? No problem. The reception can recommend a takeaway service nearby.
Food & Drinks
Ribelli Restaurant
Ribelli brings lightness of the South to Zurich: Italian enjoyment that connects.
Fresh, colourful, and aromatic. At the center are high-quality ingredients, clear aromas, and a cuisine that also delights with vegetarian or vegan dishes.
At Ribelli, Italian hospitality meets urban lightness, and Dolce Vita is not just a feeling but part of every visit.
An evening at Ribelli tastes like sunshine, community, and the desire to return soon.
Opening Hours
Lunch
Mo – Fr 12pm – 2pm (except public holidays)
Brunch*
Sa + Su 7.30am – 2pm
Pizza & Snacks
Mo – Su 12pm – 10pm
Dinner
Mo – Su 6pm – 11pm
*on every last Sunday of the month, Negroni Brunch takes place (CHF 79)
A reservation is recommended via p +41 44 577 22 22 or the Ribelli Website.
Breakfast buffet
Good morning! A generous breakfast buffet is served in the Ribelli restaurant for 33 CHF per person.
Mon – Fri 6.30am – 10.30am
Sat – Sun 7.30am – 2pm
Services & Extras
Bikes
Fancy going shopping downtown, exploring Zurich West or having a picnic down by the lake of Zurich? The Schindelhauer bikes are perfect for a spin around Zurich. Information about rental, different models and frame sizes is available at the reception. A map showing various cycling routes through the city is also thrown in. You can borrow the FREITAG bag from your room to put all your things in for the ride. Bikes are hired out on a first come, first served basis.
25hours things shop
A lifesaver can be found next to the reception on the ground floor. Forgotten your toothpaste? Looking for a souvenir? The 25h things shop is open 25/7 and, along with local products, you can also buy our own shower gel, door hangers, cuddly toy animals and bed linen to take home with you. So off you go, browse away!
Sauna with a view
The sauna sits majestically on the top floor like an eagle’s nest. Thanks to the imposing view over the Gleisfeld sea of railway tracks, doing a spot of trainspotting in this urban playroom between sweating and relaxing is great fun. You’ll be given a sauna bag containing shoes and bath robes.
Mon – Thu 4pm – 11pm
Fri – Sun 1pm – 11pm
Gym
Anyone wanting to break a sweat is welcome to let off some steam on the fitness equipment. You’ll find them next to the sauna and they can be used 25 hours a day.
Meetings & events
Planning a surprise party? Need to read your team the riot act? Presenting the new hand-held vacuum to potential customers? Whatever the occasion, our hotel has rooms of various sizes all over the hotel available for your purposes. Contact our events department on:
p +41 44 577 28 20
events.zuerichwest@25hours-hotels.com
Jogging corner
Training for the next marathon or just need a quick run round the block? Towels, water and maps of the local area with various jogging routes are available next to the reception. On your marks, get set, go!
Workstation
Whether you need a desk, corner sofa, or team office, the Co-Working space on the ground floor has the perfect spot. The Maxi-Bar offers fresh sandwiches, healthy salads, and snacks.
Internet
Blazing-fast internet is free of charge at 25hours. The registration screen should pop up in your normal browser — just accept the terms and conditions and off you go.
Wake-up call
We can give you a wake-up call whenever you like! Just let the reception know before you go to sleep or use the Kreafunk to play your own music to wake you up.
25hours vouchers
The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the kiosk or reception. Print-at-home vouchers are available on our website.
Umbrella
Whether rain or shine, you needn’t be stuck indoors: just ask at the reception and we’ll lend you an umbrella. For 20 CHF you can take it home with you too.
Laundry
Clothing that is handed in at the reception before 9am will be laundered that day by 7pm from Monday to Friday. For price list and a laundry bag as well as iron and/or ironing board, just ask at the reception.
Power
Phone running low or tablet out of juice? No worries! We‘ve got adapters and charging cables ready for you at the reception, plus mobile chargers available to borrow — free of charge, of course. Just swing by and power up.
Pillows / Blankets
Need an extra blanket? Or perhaps a different pillow for the perfect night’s sleep? We have various types to choose from. Just let us know at the reception, and we’ll take care of it!
Maxibar
The Maxibar is the 25/7 hotspot in the lobby! Enjoy everything from an energizing coffee in the morning to refreshing drinks in the evening, available around the clock. For a quick bite, there’s a selection of fresh snacks, perfect for when you need a little something. Relax in the laid-back atmosphere and savor our delicious offerings.
EV charging
Need to charge your car? Just ask at the reception.
Amenities
No worries if something was forgotten — we’ve got you covered! From toothbrush and toothpaste to disposable razors and shower gel: just let us know, and we’ll provide everything you need to be all set again.
Practical info
Evacuation
If there is an emergency, please remain calm and follow the instructions given by the hotel staff. You can find the escape plan on the door of your room. Please make your way to the assembly point using the most direct route. The assembly point is at the Sheraton Hotel on the opposite side of the business plaza.
Tap water from Zurich
Tap water in Zurich can be enjoyed without a second thought.
Smoking
Our hotel is a non-smoking zone. Anyone found to have been smoking in their room will be charged with a minimum of 150 CHF for additional cleaning.
Sustainability
With our “Plant a Tree” initiative, we’re giving back to nature by planting trees and offsetting CO2. Join us and let’s make the world a little greener together! Single-use plastic? Not here! We’ve said goodbye to disposable plastics and now rely on smart, sustainable alternatives. And the best part? We’re Green Key certified — an international eco-label for hotels that go all-in on sustainability. It means we’re clever with resources, reduce waste, and are committed to a greener future.