essentials.

Our handcrafted Soeder soaps from Zurich pamper you with 100% natural ingredients and stylish design. Enjoy them during your stay — and take them home from the 25hours things shop.

The cabins are set up to be individually set to your optimum temperature. The thermostat control is virtually self-explanatory: turn it on at the top. Push the button multiple times to set the fan strength. Turn the knob to set the temperature.

Your hotel room is equipped with a Bluetooth speaker. Simply connect your Bluetooth enabled device. And yes: do not hesitate to take the speaker out.

Forgotten your shopping bag or laptop case? No problem! Just use the canvasco bag in your room. Want to buy one for yourself? They are for sale at the shop in our lobby along with other models.

If the “Do not disturb” sign is hanging on the door, we’ll let you have your well-deserved privacy. Please note that your room will not be cleaned if the sign is still hanging on the outside of the door at 2pm. If ever you want to be left in peace when you’re back home, you can buy the door hanger at the kiosk.

For external calls, dial 0 followed by the number. You can call the reception on 800 and the restaurant on 842.

There is a 12% pick-up discount for meals that are to be taken up to your room from the heimat restaurant. You can simply place your order by calling 842 and then pick it up from the restaurant on the ground floor a short time later. Fancy spaghetti or pizza? No problem. The reception can recommend a takeaway service nearby.

Fancy going shopping downtown, exploring the HafenCity or having a picnic down by the Elbe River? The Schindelhauer bikes are perfect for a spin around Hamburg. Information about rental, different models and frame sizes is available at the shop. A map showing various cycling routes through the city is also thrown in. You can borrow the canvasco bag from your room to put all your things in for the ride. The bikes are hired out on a first come, first served basis.

A lifesaver can be found next to the reception on the ground floor. Forgotten your toothpaste? Looking for a souvenir? The 25hours things shop is open 25/7 and, along with local products, you can also buy our own shower gel, door hangers, cuddly toy animals and bed linen to take home with you. So off you go, browse away!

The use of the harbour sauna on the 6th floor is free-of-charge for our guests. You will get a sauna bag with the necessary equipment downstairs at the reception.
3 – 12am.
We are also happy to heat the sauna earlier upon request.

Guests of 25hours can use the neighbouring “Primetime fitness” gym free of charge. Simply stop by our reception desk and ask for a wristband.

Planning a surprise party? Need to read your team the riot act? Presenting the new hand-held vacuum to potential customers? Our Freiräume, the Gallery and the exciting locations of the Altes Hafenamt offer plenty of scope for both creativity and concentration. Contact our events department on:
p + 49 25 77 77 832
events.hafencity@25hours-hotels.com

Training for the next marathon or just need aquick run round the block? Towels, water and maps of the local area with various jogging routes are available in the lobby every day from 6am to 12am. On your marks, get set, go!

Blazing-fast internet is free of charge at 25hours. The registration screen should pop up in your normal browser — just accept the terms and conditions and off you go. Get free mobile hotspot at reception.

We can give you a wake-up call whenever you like! Just let the reception know before you go to sleep.

The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the kiosk or reception. Print-at-home vouchers are available on our website.

Rain is good. If you want to defy the bad weather, you can borrow an original “Friesennerz” raincoat from reception. There are also umbrellas.

Clothes handed in to the front desk by 9am Mon – Fri will be ready by 7pm the same day. For price list and a laundry bag as well as iron and/or ironing board, just ask at the reception.

Your smartphone or tablet is out of battery and you have no time to charge it in your room? Rent a free-of-charge power bank at reception.

Smash the high score! Those with restless hands can find our retro ’90s pinball machine in the Radio Room on the first floor. Any pros who can beat the score of 2,500,000 points will be rewarded with a Polaroid picture. All proceeds are donated to charitable organisations in the Hamburg region.

With almost 1,500 records THE place to be for vinyl aficionados. The Vinyl Room on the 1st floor is open daily.

On ships and in sailor’s homes, the radio room is the communication centre. Need to work or make a phone call in privacy? Simply take a seat and use the space. Our Business Centre is one floor up and is open 25hours a day.

Be it a love letter, a to-do list, or feedback; put it down on paper. Be creative and get stamping and punching away on our typewriters. The typewriter workshop can be found on the 1st floor at the club floor. Reception will be happy to take care of postage for you.

Smile! We have a photo booth in our Radio Room on the first floor to capture the perfect memento!