25hours Hotel Frankfurt The Goldman
frequently
asked
Select a hotel FAQ page from the menu below
25hours Hotel The Goldman – Frankfurt
Before Arrival
How do I find the hotel?
You can find detailed directions here.
Is it possible to park in front of the hotel to load and unload my luggage?
No, it is unfortunately not possible to stop directly in front of the hotel. The best option is to proceed directly to one of the nearby car parks.
Where can I park?
We have a limited number of parking spaces. You must collect the key to the car park from reception.
The addresses for the car parks are:
Ferdinand Happ Str. 21
EUR 17 per night // 4 minutes away on foot
or the Ibis Hotel car park on Weißbachstraße
EUR 15 // 5 minutes away on foot
Why are additional taxes charged on my booking?
The City of Frankfurt levies a tourism charge of currently EUR 2 per person (any age) and night, which must be settled upon departure. VAT is already included.
During your stay
Is there an elevator at the hotel?
Yes, there is an elevator at the hotel.
Is there a gym at the hotel?
No, the hotel does not have its own gym. Day passes for the neighbouring Fitness First are available at reception for the reduced price of EUR 8, including use of the sauna, steam bath and pool.
Are there rooms with a connecting door?
No, the 25hours Hotel The Goldman does not offer rooms with a connecting door.
Is smoking allowed in the hotel?
Smoking is prohibited inside the hotel, but allowed on the outdoor terraces.
Is laundry service available at the hotel?
Currently, there is no laundry service at the hotel.
Is luggage service available at the hotel?
We’re happy to store your luggage for free on arrival and departure day. It will be kept safely at the reception.
Is there a bicycle rental service?
Yes, you can pick up a Schindelhauer bike at the reception. First come, first served. We’re also happy to share information about the available models and sizes there.
Do the rooms come with tea, coffee and a kettle?
All L rooms are equipped with Tea, coffee and a kettle.
Food & Drinks
Where and when is breakfast served?
Breakfast is served in the Oost Bar between 7am and 10am from Monday to Friday and from 7am to 11am on weekends and public holidays.
How do I book a table at the restaurant?
The best way to book a table at the Isoletta restaurant is by telephone. You will find the contact details here.
newsletter
Sign up to our newsletter to hear about our offers, new openings and events from across our group.