frequently
asked

Our address is: Papirøen 1, 1436 Copenhagen
If you’re arriving by public transport, take bus 2A from Christianshavn Metro Station and get off at Arsenaløen – right by the hotel.
Alternatively, enjoy a scenic 14-minute walk (1 km) from Kongens Nytorv, passing along Nyhavn and crossing the bridge to Paper Island.

You can load and unload quickly in front of the hotel (main entrance) — but its easier to access the hotel directly from the parking in the basement with the elevator.

25hours Hotel Paper Island has 10 parking spots in the basement. First come, first served. Hotel guests can purchase discounted 24-hour tickets at the reception for DKK 350. Tiger Lily, Nomad Day Bar and Victory Public House guests please use the parking apps in the parking garage (hourly rate DKK 35).

There is no sauna at the hotel.

There are a number of elevators at the hotel. The restaurants Tiger Lily, Nomad Day Bar and meeting spaces are located on the ground floor of the hotel.

There is no gym at the hotel.

There are a few rooms with connecting doors.

Pets are very welcome. When booking on our website, simply add the dog package to the booking after selecting the room. Simply state your pet as an additional request when making your booking by telephone or email. An additional charge of DKK 300 per stay applies to your four-legged friend.

Smoking is only allowed outside and in the garden.

Laundry left at reception before 10am will be returned by 10.30am the following day (except on weekends and public holidays). Price lists and laundry bags are available on request at reception.

We are happy to store your luggage safely at reception on the day of arrival until your room is ready for occupancy or after check-out until your departure.

The urban speedsters from Berlin-based manufacturer Schindelhauer Bikes are available for tours in the city and the surrounding area. Our fleet includes both organic and e-bikes. The bikes are rented out on a first-come-first-served basis. All information on models, frame sizes and prices is available at reception. A bike map curated by bike experts with recommended tours is included free of charge.
In the Extra Large and Gigantic category rooms, a bicycle is part of the room equipment and is available free of charge during your stay. We also offer Christiana bikes where you can fit 2 people.

All of our Large with Garden Rooms, Large with Opera View Rooms, Extra Large and Gigantic Rooms are equipped with a coffee and tea station. For all other categories it can be ordered free of charge/complimentary.

In addition to payment by credit or debit card, we also accept Danish kroner in cash. We cannot accept any other currency in cash.
Good to know: in Denmark we pay everything by card — so cash is not really necessary.

Breakfast is served at our restaurant Tiger Lily. Mon – Fri 6.30 – 10.30am and Sat + Sun 7am – 11am.

The restaurant Tiger Lily is usually very busy. We recommend that you reserve a table in advance. You can book a table online here.