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essentials.

arrival & departure

Check-in / check-out

Our rooms are available for check-in from 3pm and check-out is at 12pm. If you need a little more sleep, just ask for a late check-out at reception the day before. The reception is staffed 25 hours a day.

Express Check-Out

In a hurry to leave and no time for check-out at the reception? Express check-out is available.
1. Do we have your email address on file?
2. Drop your key in the express check-out box located at the reception
3. You’re good to go.

Guest feedback

How did we do? We’re always happy to receive feedback, either in person or online (for example on tripadvisor.com or holidaycheck.com). Your review isn’t just useful for us, but also helps future guests choose their hotel. If anything went wrong or needs repairing urgently, you can also email our general manager at gm.thecircle@25hours-hotels.com.

Airport transfer

Cologne-Bonn Airport is located approximately 17 km away from the hotel. Travelling by taxi takes around 25 minutes (prices at approximately EUR 30). Please let us know in advance if you would like us to order a taxi for you. Travelling by train takes around 35 minutes (price EUR 3). Simply go to the Friesenplatz station and take the 12 or 15 (towards Merkenich, Longerich Friedhof, Niehl Nord) to Hansaring, and from there, take the S19 (towards Hennef Bf) as far as the Cologne-Bonn Airport.

Parking

Our own underground car park offers a limited number of parking spaces. Cost per day: EUR 23. For e-cars, we offer two charging stations in our underground carpark, which recharges e-cars with 22 kWh.

Public transport

Cologne has a dense network of subways, trains and buses. The closest station is at Friesenplatz, 4 minutes walk from the hotel.

in the room

Soeder

On your room, you’ll find our Soeder natural cosmetics — gentle on your skin and kind to the planet. The best part? All products are refillable and available in our shop in convenient refill bottles.

Heating and air conditioning

You can change your room’s heating settings to set the ideal temperature. To switch on the air supply, quickly press the black knob. You can switch the ventilation off by holding the knob down for longer. You can regulate the temperature using the knob. To confirm the desired temperature or fan strength, press the knob once. Please make sure that all windows are shut.

Music

Your hotel room is equipped with a Bluetooth speaker. Simply connect your Bluetooth enabled device. And yes: do not hesitate to take it out.

The bag in your room

Forgotten your shopping bag or laptop case? No problem! Just use the FREITAG or canvasco bag in your room. Want to buy one for yourself? It’s for sale down in the 25hours things shop along with other models.

Privacy

If the “Do not disturb” sign is hanging on the door, we’ll let you have your well-deserved privacy. From time to time all of us need some beauty rest. If ever you want to be left in peace when you’re back home, you can buy the door hanger at the 25hours things shop in the lobby.

Telephone

To ring another room, just dial the three-digit room number. For external calls, dial 0 first. You can find out the current cost of telephone calls from the reception.

Eating and drinking in the room

There is a 12% pick-up discount for meals that areto be taken up to your room from the NENI restaurant. You can simply place your order by calling 560, and then pick it up from the restaurant on the 8th floor a short time later. Fancy Asian food or a Pizza? No problem. The reception can recommend a takeaway service nearby.

The Analogue Upgrade

How do you rewind video tapes again? Which side of the record has to face upwards? And how do you write in italics on a typewriter? With SUPERSENSE, we’re rediscovering all of these beautiful things that have been forgotten over the last few decades. The Analogue Upgrade is a journey through time, back to when technology was made by hand and it helped our senses to fully concentrate on the actual experience: how music actually sounded or the smell of freshly typed letters. EUR 35 per stay.

In-Room Coffee & Tea Experience

Early bird or late riser? Sometimes you just need a hot drink to start the day. A complimentary kettle is available at the reception. The matching tea & coffeeset is available for 10 EUR for the entire stay at the Reception. Life’s too short for shitty coffee.

food & drinks

NENI Köln

The Middle East meets Cologne. NENI is a culinary mosaic of Persian, Russian, Arab, Moroccan, Israeli, Turkish, Spanish, German and Austrian influences. Sharing the dishes is a vital part of the Molcho family’s kitchen concept. Reflecting the overall style of 25hours, the service is informal and personal.
Mon – Sun 12pm – 11pm
It is advisable to book a table well in advance.

Monkey Bar

On the 8th floor, the bar offers a breath-taking view over the city that reaches as far as the cathedral. Its terrace is the perfect spot for a sundowner. In addition to international drinks and a carefully curated wine selection, there are also light meals from the NENI kitchen.
Sun – Thu 5pm – 1am
Fri + Sat 5pm – 2am

Nomad Day Bar

The vegan café on the ground floor offers sweet and savoury snacks. Depending on the time of day coffee, tea or beer is served. Free tap water is always available.With Recup, the coffee can also be ordered sustainabl yto take away. Find more information at the café.
Mon – Fri 9am – 5pm
Sat + Sun 11am – 5pm

Breakfast / buffet

Good morning! A generous breakfast buffet is served at the NENI Cologne for EUR 28 per person.
Mon – Fri 6.30 – 10.30am
Sat – Sun 7 – 11am

Breakfast / Grab & Go

Those in a hurry can also get a grab & go breakfast for EUR 7 per person at the NENI.
Mon – Sun from 7am

services & extras

Bikes

Fancy going shopping downtown, exploring the Oldtown or having a picnic down by the Rhine? The Schindelhauer bikes are perfect for a spin around Cologne. Information about rental, different models and frame sizes is available at the reception. A map showing various cycling routes through the city is also thrown in. You can borrow the FREITAG or canvasco bag from your room to put all your things in for the ride.
Costs:
4h — EUR 5
E-bike — EUR 15
1 day — EUR 15
E-bike — EUR 35

Bikes are hired out on a first come, first served basis.

25hours things shop

A lifesaver can be found next to the reception on theground floor. Forgotten your toothpaste? Looking for a souvenir? The 25hours things shop is open 25/7 and, along with local products, you can also buy our own shower gel, doorhangers, or cuddly toy animals to take home with you. So off you go, browse away!

Sauna & Gym

The sauna and relaxation area with a samova teastation is available for you to use free of charge during your stay. A sauna bag with slippers and a bathrobe is available from the reception.
Mon – Sun 2pm to 11pm
There is also a small fitness room. You can work out and sweat from 7am to 11pm.

Meetings & events

Planning a surprise party? Need to read your team the Riot Act? Presenting the new hand-held vacuum to potential customers? Whatever the occasion, our hotel has rooms of various sizes all over the hotel available for your purposes.
Contact our events department on:
p +49 221 16253 260
events.thecircle@25hours-hotels.com

Jogging corner

Training for the next marathon or just need a quick run round the block? Towels, water and maps of the local area with various jogging routes are available in the lobby. On your marks, get set, go!

Internet

Blazing-fast internet is free of charge at 25hours. The registration screen should pop up in your normal browser — just accept the terms and conditions and off you go. Get free mobile hotspot at reception. Printers are available in our lobby. Free of charge,of course!

Wake-up call

We can give you a wake-up call whenever you like! Just let the reception know before you go to sleep.

Camera

Razor-sharp videos and photos, as easy as operating a smartphone: Borrow an Olympus OM-D camera to explore the city through the viewfinder.

25hours vouchers

The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the reception. Print-at-home vouchers are available on our website.

Umbrella

Rain makes things beautiful. Just in case you would prefer to stay dry when it rains, you are welcome to borrow an umbrella from the reception.

Mattress toppers

If our mattresses are too hard for you, just ask for a soft topper at the Reception.

Laundry

Clothing that is handed in at the reception before 9am will be laundered that day by 6pm (except on weekends and bank holidays). For price list and a laundry bag as well as iron and/or ironing board, just ask at the reception.

practical info

Evacuation

In an emergency, please remain calm and follow the instructions given by hotel staff. The escape routes are shown on the map on the back of the door or close tothe door. Please make your way to the assembly point immediately.

Cologne tap water

Tap water in Cologne can be enjoyed without a second thought.

Smoking

Our hotel is a no-smoking zone. Anyone found to have been smoking in their room will be charged EUR 250 for additional cleaning.