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essentials

Arrival & Departure

Check-in / check-out

Our rooms are available from 3pm on the day of arrival to 12pm on the day of departure. If you need a bit more sleep, you can arrange a later check-out time the day before at the reception. Depending on availability, we will try to do our best. The reception is staffed 25 hours a day.

Express Check-Out

In a hurry to leave and no time for check-out at the reception? Express check-out is available.
1. Do we have your email address on file?
2. Drop your key in the express check-out box located at the reception
3. You’re good to go.

Guest feedback

Was everything the way it should have been? We are always happy to receive feedback, in person or online (e.g. on tripadvisor.com or holidaycheck.com). Your evaluation doesn’t just help us, but also future guests in their choice of hotel. If something went wrong or needs to be repaired urgently, our hotel director can be reached by email at at gm.indreby@25hours-hotels.com.

Airport transfer

The Copenhagen airport is located about 8 km away. The journey takes about 25 minutes by taxi. With a bit of lead time, we are happy to order a car. The train also only takes about 25 minutes and it’s not necessary to change trains. Take the metro line M2 from Christianshavn st. to the last stop. Make sure you’re going towards CPH Lufthavn.

Parking

Parking on the street is not recommended. It is possible to park in the nearby parking garages:

— Parkeringshus Gammel Mønt 1-3, 1117 Copenhagen
— Q-Park Nørreport Israels Pl. 1, 1361 Copenhagen

Public transport

Tickets for public transit can be purchased at any train station. A little tip: The rejsekort apps makes buying tickets easier. You can connect your credit card or apple pay and use your phone to check in and check out in busses, metros and trains.

In the room

Soeder

Doesn’t the scent of sun screen always remind one of the last holiday and those beautiful places somewhere far away? Take that feeling home with you! All natural cosmetics from Soeder can be purchased at our 25hours things shop.

Heating and ventilation

The rooms can be adjusted to individually to the optimal temperature. The operation is self-explanatory. However, if you need help, our reception team is always available.

Kreafunk

The Kreafunk speakers are waiting for you. Just connect to them with your Bluetooth-enabled device and enjoy. Oh yeah: the speakers can be taken with you into the city, just as long as they are back in the room by the time you check out.

The bag in your room

Did you forget your shopping or laptop bag? No problem! Just take the FREITAG or canvasco bag in your room. Interested in buying it? You can find these and other models downstairs in the 25h things shop.

Privacy

When the “Do Not Disturb” sign is hanging on your door, we will let you sleep in. Please note that your room will only be cleaned upon request, which is naturally done free of charge once per day. Just let the reception know by noon of that day.

Telephone

In order to call another room, you can dial the 5-digital room number directly. For outbound calls, dial 0 first, and there may be charges. For any questions, our staff at the reception are happy to help.

Eating and drinking in the room

If you order takeaway food from the NENI restaurant to your room, you will receive a 12% pick-up discount. You can simply order by phone at NENI and pick up your food a short time later in the restaurant on the ground floor. Hungry for pizza or Indian food? No problem. We can recommend a delivery service from the surrounding area at the reception.

In-Room Coffee & Tea Experience

Early bird or late riser? Sometimes you need a hot drink to start the day. A free coffee & tea set-up for the room is available at the reception. Life´s too short for shitty coffee.

The Bed

If our mattresses are too hard for you, just ask for a soft topper at the reception. We can also help you with allergy-friendly bedding.

Minibar

Our minibars are free of charge. Looking for something else? Browse our 25hours things shop next to the reception for more drinks and snacks.

Food & Drinks

NENI Copenhagen

The Near East meets the Far North. NENI is a culinary mosaic of Persian, Russian, Arabic, Moroccan, Israeli, Turkish, Spanish, German and Austrian influences. The concept by Haya Molcho and her sons lives from sharing and experiencing the dishes together. In typical 25hours style, the service is casually personally. A table reservation is recommended.

rendezvous

Welcome to the rendezvous experience, a cocktail bar in the midst of a 19th century building, just a few steps behind the historic Rundetårn. rendezvous at our place with old friends, for a night of shenanigans, stories, cocktails & new companions. The focus of the bar menu is on our drinks based on classic recipes with a modern twist. rendezvous means an uncomplicated atmosphere where travellers meet locals.

The Assembly Hall Bar

If you’re looking for a quick cup of coffee, a cool drink or a small snack? Visit our Assembly Hall Bar on the ground floor.

Breakfast / buffet

Good morning! At NENI restaurant you can have a hearty breakfast for DKK 245 per person.
Mon – Fri 6.30 – 10.30am
Sat – Sun 7 – 11am

Breakfast / Grab & Go

Get a breakfast to go at NENI during the regular breakfast hours for DKK 105.

Services & Extras

Bikes

Whether you are going shopping downtown, for a trip along the harbour or for a picnic in the royal park — with our Schindelhauer bikes you can cycle your leisurely way through the Danish capital. Information on rental, various models and frame sizes is available at the reception. And to take your things with you, we lend FREITAG or canvasco bags in the rooms. Bikes are hired out on a first come, first served basis.

25hours things shop

Next to the reception, you’ll find salvation in times of need. Did you forget your socks? Or are your still looking for a gift to take home with you? Open 25/7, alongside local products, the tuckshop also offers our shower gel, door hangers, stuffed animals and bedding to purchase. Go ahead, have a look! Did you fall in love with the music in the room or want to be left alone every now and then at home? You can find the Kreafunk speakers or our do not disturb doorhanger here, too.

Wellbeing Area

The use of the fitness, sauna and rest areas on the first floor is free of charge. The sauna is open daily from 10am – 10pm. The sauna bag with slippers and a bathrobe is available at the reception. The gym is open 25/7.

Meetings & events

Would you like to throw a surprise party? Give your team a dressing down? Or introduce potential customers to a new hand vacuum cleaner? Our meeting rooms on the ground floor and many other areas of the hotel offer spaces for any occasion.
Contact our events department at:
events.indreby@25hours-hotels.com

Jogging corner

Training for the next marathon or just need a quick run round the block? Towels, water and maps of the local area with various jogging routes are available in the lobby. On your marks, get set, go!

Internet

Blazing-fast internet is free of charge at 25hours. Just select the „25hours loves you“ WiFi network and the log-in page should load in your browser. Just accept the terms of use and you‘re good to go!

Wake-up call

A wake-up call is available upon request. Just let the reception know before you go to bed.

Power bank

Is your smartphone or tablet empty and you don’t have time to load it? At the reception, there are free, mobile chargers and power banks that you can borrow.

25hours vouchers

The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the reception. Print-at-home vouchers are available on our website.

Umbrella

Rain is a great beautician, and pretty common in Copenhagen. But if you’d prefer to stay dry in bad weather, you can borrow an umbrella at the reception. You can also take it home with you for DKK 200.

Laundry

Clothing turned in at the reception before 9 am will be returned clean to your room by 6pm on the same day (except for Saturday, Sunday and holidays). Price lists and laundry bags are available upon request from the staff at the reception. Need ironing board and iron? Just give us a shout-out.

Practical info

Evacuation

In case of an emergency, please stay calm and follow the instructions of the hotel personnel. The escape routes can be found on the room doors. Please take the most direct path to the meeting point.

Copenhagen tap water

The tap water can be enjoyed without worry. You can use the drinking water fountain located in the NENI restaurant to refill your water bottles any time.

Smoking

Our hotel is a smoke-free zone. In case of smoking in the rooms, a cleaning fee of DKK 2000 will be charged.