frequently
asked

Yes, you can drop off your luggage in the lobby also an alternative loading dock is available for bigger luggage.

The hotel provides indoor parking located in Basement Levels 1, 2, and 3.

A deposit of IDR 1,000,000 net per room, per night is required at check-in — a measure to ensure a smooth and hassle-free experience.

A guarantee deposit at check-in is compulsory to ensure that any additional charges to the room are secured prior to check-out.

The hotel features an indoor sauna with an ice plunge pool on the 8th floor. Hotel guests are welcome to use the sauna free of charge, which is open daily from 6am to 8pm.

Children under 7 sleep in their parents’ room free of charge. Breakfast is free. You must book an additional bed for children aged between 7 and 11, with breakfast charged at IDR 158,000++ per child per day. Children aged 12 and older are considered full paying guests, so you must book either an additional bed or a separate room. They will be charged the regular price for breakfast like adults.

25hours Hotel Jakarta offers 210 hotel rooms and 135 serviced apartments, ranging in size from 33sqm to 145sqm. The serviced apartments are available for long-term accommodation on a rental basis, from 6 to 12 months. For extended stays of up to one month, our serviced apartments, located on the top floors, are also available.

There are four elevators providing access to all hotel facilities and guestrooms from the ground floor. To reach your floor, simply scan your guest room keycard or mobile key.

The gym is open 24/7. Please bring your key card to access the gym facilities on the 8th floor, located next to the outdoor pool.

Yes, Giga offers connecting doors to a twin bedroom. Additionally, each floor features two King Bedrooms with a connecting door.

All hotel facilities are non-smoking; however, a designated smoking area is available around the hotel.

Laundry and dry cleaning services are available at your discretion. Price lists and laundry bags can be found in your wardrobe.

Yes, we have 24-hour bellman service and luggage store at the reception.

25hours has partnered with the Berlin-based bicycle manufacturer Schindelhauer Bikes. A selection of bikes is available for cycling tours — simply inquire at reception about the models, availability, and prices.

All rooms are equipped with tea and coffee-making facilities, as well as a Nespresso machine with complimentary coffee capsules.

We serve breakfast in Copa Restaurant on the 8th floor of the hotel Mondays to Fridays from 6.30 to 10.30am and on weekends and public holidays from 7 to 11am.

The guest can book by calling hotel operator or COPA restaurant directly.

24/7 in-room dining service is available, and an interactive menu can be accessed on the TV.