essentials
Arrival & Departure
Check-in / check-out
Your room will be ready from 3pm and check out is at noon. If you need a bit more rest, ask Reception for a late check out the night before. Reception is open 25 hours.
Guest feedback
How did we do? We always love to hear your opinion and receive feedback that can help us and our future guests, either in person or online (e.g. on tripadvisor.com). If something went wrong, you can also contact us via e-mail at sanpaolino@25hours-hotels.com.
Public transport
Too tired to walk? Florence is well-connected with buses, trams and trains. You can purchase tickets from tabacco shops or ticket machines. You can also see the city using rideshare services — you will find mopeds and scooters all over the city, just ask reception for more information.
Airport transfer
Peretola airport is a 20-minute drive from our hotel. You can use public transport (tramway) from Santa Maria Novella station, just 500 meters from us. Alternatively, we would be happy to call a taxi with a rate that starts from EUR 30.
Parking
We don’t recommend parking your car on the street. Our guests can use our internal car park for EUR 30 per day, subject to availability. Alternatively, our staff at reception will help you find an external car park.
In the room
Soeder
On your room, you’ll find our Soeder natural cosmetics — gentle on your skin and kind to the planet. The best part? All products are refillable and available in our shop in convenient refill bottles.
Heating and air conditioning
You can set your room to the perfect temperature. The control unit is next to the bathroom door.
Music
There is a Bluetooth speaker in your room to connect your device to.
The bag in your room
Did you forget your shopping or laptop bag? No problem! You’re welcome to use the FREITAG or canvasco bag in your room. You can also buy one to take home with you from the 25hours things shop.
Privacy
If the ‘Do not disturb’ sign is hanging from your door, we will not disturb you. In this case, your room will not be cleaned. The sign is available to buy at the 25hours things shop if you want to use it at home.
Telephone
If you want to call another room, just dial the room number (Dial 001 for room 1, dial 002 for room 2 and so on.) For external calls, dial 9 before the phone number. Emergencies: 9113
Eating and drinking in the room
If you want to eat something in the comfort of your own room, call 861 to order from our restaurant Cecchini in Città with a 12% discount. You can pick it up shortly afterwards from the ground floor. Fancy some humus and falafel? No problem! Reception can recommend a takeaway nearby.
Switch
If you want to charge your cell phone throughout the night, be careful not to turn off the main switch of the entire room, which is located next to the door where it says ‘MAIN’.
Food & Drinks
Cecchini in Città Restaurant
Tuscan tradition meets the fire of the grill with Dario Cecchini’s famous cuts of meat, prepared with passion and respect for local ingredients. Guests can choose between the Cecchini Grill Experience, a tasting journey through his iconic cuts, or the Cecchini Family Menu, an à la carte selection of traditional recipes. A culinary experience that is bold, authentic, and deeply rooted in family traditions, presented in a way that speaks to every generation — from curious first-timers to devoted meat lovers.
Breakfast: 7am – 10.30am
Lunch: 12pm – 3pm
Afternoon: 3pm – 7pm
Dinner: 7pm – 10.30pm
Alimentari
Discover our Food Shop with Forno & Caffè in Piazza San Paolino. Inspired by traditional Tuscan “alimentari,” it offers cured meats, cheeses, bread rolls, salads, and other local specialties for a quick break at any time of the day. It’s also the perfect place if you’re looking for a tasty culinary souvenir from Tuscany.
Every day from 7am to 10pm.
Companion Bar
The birthplace of the Negroni, we could not miss a point of reference where you can try new interpretations of the most famous classic and signature cocktails using local ingredients, spirits and infusions.
Everyday from 6.30pm to 2am.
Check the website for seasonal opening dates.
Breakfast / buffet
Enjoy a sweet morning with our breakfast, served between 7am and 10.30am. The price is EUR 24 per person but if you book your breakfast in advance you can have the discounted price of EUR 21. 50% discount for children up to the age of 12.
Services & Extras
Bikes
Florence is best explored on two wheels. Schindelhauer bikes are available for rent. Just check with reception. Bikes are hired out on a first come, first served basis.
25hours things shop
A lifesaver can be found next to the reception on the ground floor. Forgotten your toothpaste? Looking for a souvenir? The 25h things shop is open 25/7 and, along with local products, you can also buy our own shower gel, door hangers, cuddly toy animals and bed linen to take home with you. So off you go, browse away!
Gym
Do you need to work off the ribollita and the gelato? Our gym is open 24 hours.
Sauna
Exhausted bodies can find peace and relaxation in our spa. Get your spa bag with bathrobe, slippers, etc. at the front desk. Our Spa is open between 7am and 9pm.
Meetings & events
Planning a surprise party? Need to read your team the Riot Act? Presenting the new hand-held vacuum to potential customers? Whatever the occasion, our hotel has plenty of rooms available for your purposes.
Contact our events department on:
p +39 055 2966930
events.sanpaolino@25hours-hotels.com
Jogging corner
Seasoned marathon runner or more of a weekend jogger? Towels, water and city maps with different routes are available from reception every day between 6am and 11am. Ready, steady, go!
Internet
Blazing-fast internet is free of charge at 25hours. The registration screen should pop up in your normal browser — just accept the terms and conditions and off you go. Login: 25hours Loves You
Wake-up call
We can wake you up whenever you want! Ask Reception for the wake-up service before you go to sleep.
25hours vouchers
The 25hours voucher cards in various designs can be loaded with any value and are redeemable in all 25hours hotels and participating restaurants and bars. Just ask at the reception. Print-at-home vouchers are available in the online shop.
Umbrella
Enjoy Florence even if the weather is bad — umbrellas are available at Reception. If you want to take a 25hours umbrella home with you, check out the 25hours things shop in the lobby.
Laundry
Clothing that is handed in at the reception before 9am will be laundered that day by 7pm (except on weekends and bank holidays). For price list and a laundry bag as well as iron and/or ironing board, just ask at the reception.
Towels and beddings
Change linen every 3 days (after 2 nights inhouse) if not dirty or on specific request by the guest. Change towels every 3 days (after 2 nights inhouse) if not dirty, wet or on the floor. Water and Coffee is refilled daily if not on ‘do-not-disturb.’
EV charging
You can find stations to charge your car in our garage. Just ask the staff at the front desk.
Safety box
A safety box is available in your room for your convenience and safety. If a safety deposit box is required, these are also available at the Reception.
Practical Info
Evacuation
In case of an emergency, please remain calm and follow the instructions given by the hotel staff. Check the evacuation plan located near your door.
Florence tap water
The water in Florence is safe to drink. In the Cecchini in Città restaurant you can find a water fountain, where you can fill up your bottles any time. Or even easier in your room.
Smoking
Smoking is not permitted in our hotel. You may not smoke in your room and any violation will be fined with a EUR 250 cleaning charge.