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essentials

Ankunft & Abreise

Check-in / Check-out

Our rooms are available from 3pm on the day you arrive until 12pm on your departure day. If you need a little more sleep, just ask for a late check-out at the reception the day before. Depending on availability, we’ll do our best. The reception is staffed 25 hours a day.

Gästefeedback

How did we do? We’re always happy to receive feedback, either in person or online (e.g. tripadvisor.com or holidaycheck.com). Your review isn’t just useful for us, but it also helps future guests choose their hotel. If anything went wrong or needs repairing urgently, you can also email our general manager (gm.frankfurt@25hours-hotels.com).

Flughafentransfer

Frankfurt Airport is located approximately 15 km from the hotel. A taxi ride takes about 15 minutes. Please let us know in advance if you’d like us to order one for you. Going by train takes about 20 minutes: just take the S8, S9 or regional train (towards Wiesbaden Hbf / Saarbrücken Hbf) from the main railway station.

Parken

Parking on the street is not recommended. Through the passageway and courtyard, you can find parking spaces out back, depending on availability. A day ticket costs EUR 17, which you can buy at the reception.
The closest public parking garage is at Savignystrasse 1, two minutes walk from the hotel.

Öffentliche Verkehrsmittel

Frankfurt has a dense network of buses, trams and underground trains. Admittedly it’s not always that easy to find the right platform, but once you’ve figured it out, you’ll be at your destination in no time. You can buy tickets at all underground stations using the ticket machines or get the RMVgo app for mobile purchase.

Im Zimmer

Soeder

Wer kennt es nicht? Der Duft der Sonnencreme des letzten Urlaubs erinnert an die schönen Urlaubsorte? Warum nicht auch ein bisschen 25hours Duft mit nach Hause bringen? Unsere Naturkosmetik von Soeder gibt’s bei uns im 25hours things shop.

Privatsphäre

If the “Do not disturb” sign is hanging on your door, we’ll let you sleep in. Please note that your room will not be cleaned if the sign is still hanging outside your room at 2pm. If you ever want to be left in peace when you’re back at home, you can buy the door hanger in our 25hours things shop.

Heizung & Lüftung

The system is used for both heating and cooling and is governed by the outside temperature. Air conditioning can be used if the air outside is over 20°C / heating can be used if it is under 20°C. If the room is still too warm at 20°C or less, please open the window. The room temperature will quickly feel more pleasant.

Musik

Der Bluetooth-Lautsprecher wartet auf seinen Einsatz. Einfach mit einem Bluetooth-fähigen Gerät verbinden und schon gibt’s was auf die Ohren. Ach ja: Der Bluetooth-Lautsprecher darf gerne als Begleiter mit in die Stadt genommen werden — solange sie bei Check-Out wieder im Zimmer steht.

Die Tasche im Zimmer

Forgotten your shopping bag or laptop case? Not a problem! Just use the FREITAG / canvasco bag in your room. Want to buy one yourself? It’s for sale down in our 25hours things shop along with other models.

Privatsphäre

Um ein anderes Zimmer anzurufen, einfach die dreistellige Zimmernummer wählen. Für ausgehende Gespräche muss eine 0 vorweg gewählt werden. Die aktuellen Kosten für eine Telefoneinheit können an der Rezeption in Erfahrung gebracht werden.

Telefon

To ring another room, just dial a 1 and then the three-digit room number. For external calls, dial a 0 first, even before country codes.

Essen und Trinken auf dem Zimmer

In your room you can find the menu from the restaurant. Just place your order at BAR SHUKA by ringing 2280 and pick it up soon after. Fancy some Asian food or a kebab? No problem! The reception can recommend a delivery service in the area.

Speis & Trank

Eating and drinking

The lively centrepieces at our hotel are the Israeli restaurant BAR SHUKA and the Japanese SHUKA BAR on the ground floor. They are the brainchildren of the brothers James and David Ardinast, fixed stars in the Frankfurt culinary scene with their IMA restaurants. The restaurant is a hot spot to meet for an Oriental lunch or dinner, and guests can enjoy a casual sake based drink or two in the relaxed atmosphere of the bar. Booking a table is recommended.

BAR SHUKA
Breakfast:
Mo – Fr 6.30 – 10.30h
Sat – Sun 7.30am – 11.30am
Dinner:
Tue – Sat 5.30pm – 12am

SHUKA BAR
Thu 7.30pm – 1am
Fri – Sat 9pm – 3am

Frühstück / Buffet

Good morning! A generous à la carte breakfast is served in the BAR SHUKA restaurant for EUR 25 per person.

Mo – Fr 6.30 – 10.30h
Sat – Sun 7.30am – 11.30pm

Services & Extras

Fahrräder

Fancy going shopping in the city, riding around the Bahnhofsviertel or having a picnic by the Main? The Schindelhauer bikes are perfect for a spin around the Main metropolis. Information about rental, different models and frame sizes, is available at the reception. We’ll also throw in a map with bike trails through the city. You can borrow a FREITAG / canvasco bag from your room, or ask for one at the reception, to put all your things in for the ride — as long as it’s back when it’s time to check-out. Bikes are hired out on a first come, first served basis.

25hours things shop

A lifesaver can be found next to the reception on the ground floor. Forgotten your toothbrush? Looking for a souvenir? The 25hours things shop is open 25/7 and, along with local products, you can also buy our own shower gel, door hangers, cuddly toy animals and bed linen to take home with you. So off you go, browse away!

Fitness

On our rooftop terrace you can find a Calisthenics course. If you don’t like an open-air workout, we recommend the FIT SEVENELEVEN Westend SÜD. 25hours hotel guests can use their fitness area for a discounted daily rate of EUR 10. Just ask at the reception beforehand and off you go.

Sauna

Our rooftop terrace is located on the 6th floor with a Finnish sauna, outdoor and indoor showers, as well as a changing room. Don’t have slippers nor bathrobe? Our colleagues at the reception will happily prepare a sauna-bag. Entry to the rooftop terrace is possible with your room key-card. For all thirsty sauna guests, complimentary tea and water is available.

Mon – Sun 4.30pm – 10.30pm

Meeting und Events

Planning a surprise party? Need to read your team the Riot Act? Presenting the new hand-held vacuum to potential customers? Whatever the occasion, our hotel has a few rooms in various sizes all throughout the hotel available for your purposes. Contact our events department under:
p +49 69 25 66 77 22 60
events.thetrip@25hours-hotels.com

Jogging Corner

Training for the next marathon or just like a quick run around the block? Towels, water and maps of the local area with various jogging routes are available in the lobby. On your marks, get set, go!

Arbeitsplatz

Our Studio54 on the 3rd floor offers a modern coworking space. Just bring your notebook and get started. Information about the rent is available at the reception. Next to our reception we offer a workspace available for work, printing, or just surfing the web — all free of charge! Forgot your own notebook? Depending on availability, you can borrow an iPad from the reception in exchange for a deposit.

Internet

High-speed internet is free of charge at 25hours. The registration screen should automatically pop up in your normal browser — just accept the terms and conditions and off you go. Get free mobile hotspot at the reception.

Weckruf

Einen Weckruf gibt es auf Wunsch. Einfach vor dem Einschlafen an der Rezeption Bescheid geben.

Power bank / phone charger

Your smartphone or tablet is out of battery and there is no time to charge it in your room? Rent a free-of-charge power bank at the reception, if available. First come, first served. Forgot your charger? We also offer a charging cable and adapter. Same goes: first come, first served.

25hours Gutscheine

25hours Hotels gibt es auch zum Mitnehmen und Verschenken. Die Gutscheinkarten in verschiedenen Designs können mit beliebigem Wert beladen werden und sind in allen 25hours Hotels und teilnehmenden Restaurants und Bars einlösbar. Einfach mal im Kiosk oder an der Rezeption fragen. Gutscheine zum Selbstausdrucken gibt es im Onlineshop.

Regenschirm

Whether rain or shine, you don’t need to be stuck indoors, just ask at the reception and we’ll lend you an umbrella.

Praktische Informationen

Evakuierung

In case of an emergency, please remain calm and follow the instructions given by the hotel staff. You can find the escape plan on the door of your room. Please make your way to the assembly point using the most direct route. The assembly point is next to the hotel entrance on the right.

Frankfurt tap water

Tap water in Frankfurt is pure spring water from various springs in the region such as the Hessian Ried or the Taunus mountains and can be enjoyed without second thoughts.

Rauchen

Our hotel is a no-smoking zone. Anyone found to have been smoking in their room will be charged with a EUR 150 fee for additional cleaning.