{"id":3554,"date":"2024-10-01T13:49:05","date_gmt":"2024-10-01T13:49:05","guid":{"rendered":"https:\/\/25hours-hotels.com\/?page_id=3554"},"modified":"2026-07-13T13:32:37","modified_gmt":"2026-07-13T13:32:37","slug":"faqs-the-circle","status":"publish","type":"page","link":"https:\/\/25hours-hotels.com\/de\/frankfurt\/the-trip\/faqs\/","title":{"rendered":"FAQs &#8211; The Trip"},"content":{"rendered":"\n<div class=\"wp-block-custom25h-hero-details is-style-no-rescale\">\n<div class=\"wp-block-cover has-base-color has-text-color has-link-color wp-elements-fb39a49a7c3f1a056c132959b347b100\" style=\"min-height:100vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-967\" alt=\"\" src=\"https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg 1920w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg?resize=300,169 300w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg?resize=768,432 768w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg?resize=1024,576 1024w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg?resize=1536,864 1536w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/25h_the_trip_hotelpage_header_1.jpg?resize=18,10 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-paragraph-font-size\">25hours Hotel Frankfurt The Trip<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-title-1-font-size\">frequently<br>asked<\/h1>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pattern-dots has-global-padding is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--l);padding-bottom:var(--wp--preset--spacing--l)\">\n<h6 class=\"wp-block-heading alignfull has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">Select a hotel FAQ page from the menu below<\/h6>\n\n\n\n<section style=\"margin-bottom:0;margin-top:0;\" class=\"wp-block-custom25h-navigation-dropdown\">\n\n<div class=\"select-container\">\n    <div class=\"input-wrap\">\n                    <select class=\"_25h-navigation-dropdown\">\n                <option value=\"https:\/\/25hours-hotels.com\/de\/faqs\/\" >Popular FAQ<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/hamburg\/altes-hafenamt\/faqs\/\" >FAQs \u2013 Altes Hafenamt<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/vienna\/at-museumsquartier\/faqs\/\" >FAQs \u2013 At Museumsquartier<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/berlin\/bikini-berlin\/faqs\/\" >FAQs \u2013 Bikini Berlin<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/copenhagen\/indre-by\/faqs\/\" >FAQs \u2013 Copenhagen Indre By<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/copenhagen\/paper-island\/faqs\/\" >FAQs \u2013 Copenhagen Paper Island<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/duesseldorf\/das-tour\/faqs\/\" >FAQs \u2013 Das Tour<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/hamburg\/hafencity\/faqs\/\" >FAQs \u2013 Hamburg HafenCity<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/zurich\/langstrasse\/faqs\/\" >FAQs \u2013 Langstrasse<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/dubai\/one-central\/faqs\/\" >FAQs \u2013 One Central<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/florence\/piazza-san-paolino\/faqs\/\" >FAQs \u2013 Piazza San Paolino<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/paris\/terminus-nord\/faqs\/\" >FAQs \u2013 Terminus Nord<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/cologne\/the-circle\/faqs\/\" >FAQs \u2013 The Circle<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/frankfurt\/the-goldman\/faqs\/\" >FAQs \u2013 The Goldman<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/jakarta\/the-oddbird\/faqs\/\" >FAQs \u2013 The Oddbird<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/sydney\/the-olympia\/faqs\/\" >FAQs \u2013 The Olympia<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/munich\/the-royal-bavarian\/faqs\/\" >FAQs \u2013 The Royal Bavarian<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/frankfurt\/the-trip\/faqs\/\" >FAQs \u2013 The Trip<\/option><option value=\"https:\/\/25hours-hotels.com\/de\/zurich\/zurich-west\/faqs\/\" >FAQs \u2013 Zurich West<\/option>            <\/select>\n            <\/div>\n<\/div>\n\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pattern-dots has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-pattern-dots is-vertical is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">\n<h2 class=\"wp-block-heading has-text-align-left has-title-3-font-size\">25hours Hotel The Trip &#8211; Frankfurt<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-42b8e1d7cda535cfd331e9ca52824d23\">Before Arrival<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I find the hotel?<\/summary>\n<p class=\"has-paragraph-font-size\">You can find detailed directions&nbsp;<a href=\"https:\/\/25hours-hotels.com\/frankfurt\/the-trip\/#find-us\">here<\/a>.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is it possible to park in front of the hotel to load and unload my luggage?<\/summary>\n<p>Yes, it is possible to stop in front of the hotel to load and unload your luggage.&nbsp;<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I park?<\/summary>\n<p>Click&nbsp;<a href=\"https:\/\/25hours-hotels.com\/frankfurt\/the-trip\/#find-us\">here<\/a>&nbsp;for information about parking facilities.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Why are additional taxes charged on my booking?<\/summary>\n<p class=\"has-paragraph-font-size\">The City of Frankfurt levies a tourism charge of currently EUR 2 per person (any age) and night, which must be settled upon departure. VAT is already included.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pattern-dots has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">\n<div class=\"wp-block-group has-pattern-dots is-vertical is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">\n<h3 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-34af10ffdbd223c65adb3e631f75abd8\">During your stay<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there a sauna?<\/summary>\n<p>The roof terrace with a sauna, indoor and outdoor shower and changing rooms is located on the 6th floor. Sauna bags with slippers and bath robes are available from reception. Hotel guests are invited to use the sauna free of charge.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there an elevator at the hotel?<\/summary>\n<p>There are several elevators at the hotel.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there a gym at the hotel?<\/summary>\n<p>There is a callisthenics course on our roof terrace. Guests who prefer not to work out in the fresh air are advised to visit the&nbsp;<a href=\"https:\/\/fitseveneleven.de\/clubs\/fitnessstudio-frankfurt-westend-south\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fitseveneleven Westend S\u00fcd<\/a>. 25hours Hotel guests receive a discounted gym day pass for EUR 10.<br>Simply contact reception before heading out for exercise.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Are there rooms with a connecting door?<\/summary>\n<p>No, the 25hours Hotel The Trip does not offer rooms with a connecting door.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is smoking allowed in the hotel?<\/summary>\n<p>No, smoking is prohibited throughout the building. Smoking is only permitted in the public outdoor areas, on the roof terrace, in the inner courtyard or in front of the main entrance.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is laundry service available at the hotel?<\/summary>\n<p>Currently, there is no laundry service at the hotel.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is luggage service available at the hotel?<\/summary>\n<p>We\u2019re happy to store your luggage for free on arrival and departure day. It will be kept safely at the reception.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there a bicycle rental service?<\/summary>\n<p>Yes, you can pick up a Schindelhauer bike at the reception. First come, first served. We\u2019re also happy to share information about the available models and sizes there. Some Extra Large rooms come with an included bike. If interested, please enquire during the booking process.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Do the rooms come with tea, coffee and a kettle?<\/summary>\n<p>All Extra Large rooms are equipped with tea and coffee making facilities.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pattern-dots has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">\n<div class=\"wp-block-group has-pattern-dots is-vertical is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-bottom:var(--wp--preset--spacing--2-xl)\">\n<h3 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-05cee918dc00fdac373b3e93518be5f3\">Food &amp; Drinks<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>Where and when is breakfast served?<\/summary>\n<p>Breakfast is served in the Bar Shuka Restaurant between 6.30am and 10.30am from Monday to Friday and from 7am to 11.30am on weekends and public holidays.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-custom25h-accordion --isFaq\">\n<details class=\"wp-block-details alignfull wp-block-custom25h-accordion--container is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I book a table at the restaurant?<\/summary>\n<p>The best way to book a table for lunch or dinner is online or directly by telephone.<br>Visit&nbsp;<a href=\"https:\/\/barshuka.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">barshuka.com<\/a>&nbsp;for online reservations and contact details.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-color-propertyColor2 has-pattern-noise has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--4-xl);padding-bottom:var(--wp--preset--spacing--4-xl)\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-title-1-smaller-font-size\" style=\"letter-spacing:-4px\">newsletter<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"314\" width=\"1024\" src=\"https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png?w=1024\" alt=\"\" class=\"wp-image-8185\" srcset=\"https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png 1380w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png?resize=300,92 300w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png?resize=768,235 768w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png?resize=1024,314 1024w, https:\/\/25hours-hotels.com\/wp-content\/uploads\/sites\/39\/2024\/08\/sign-up-block-image.png?resize=18,6 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Sign up to our newsletter to hear about our offers, new openings and events from across our group.<\/p>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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class=\"icon\"><\/div>\n            <\/div><div class=\"modal modal-revinate hidden--display\" aria-hidden=\"true\" aria-modal=\"true\" role=\"dialog\" data-modal=\"revinate-modal\">\n                <div class=\"modal-revinate__outer-container modal__outer-container scroll-target\">\n                    <div class=\"modal-revinate__container\">\n                        <div id=\"revinate-form\">\n                            <h3>I want to hear about<\/h3>\n\t\t\t\t\t\t\t<p class=\"screen-reader-text\">What would you like to sign up to<\/p>\n                            <div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-0\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-0\" name=\"revinate-token-0\" value=\"e50694a6-89a7-41fe-bbee-d73be8a60fce\" aria-label=\"Global\">\n\t\t\t\t\t\t\t<span>Global<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-1\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-1\" name=\"revinate-token-1\" value=\"6844d86f-8b85-4fbc-8c60-ec9f0629bfca\" aria-label=\"25hours Berlin\">\n\t\t\t\t\t\t\t<span>25hours Berlin<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-2\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-2\" name=\"revinate-token-2\" value=\"32e7d1a6-6b88-4099-b34f-eb47500a6e41\" aria-label=\"25hours Cologne\">\n\t\t\t\t\t\t\t<span>25hours Cologne<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-3\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-3\" name=\"revinate-token-3\" value=\"3a64d315-609d-488b-9f84-a4ee3cb3c6e4\" aria-label=\"25hours Copenhagen\">\n\t\t\t\t\t\t\t<span>25hours Copenhagen<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-4\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-4\" name=\"revinate-token-4\" value=\"28140e07-7eee-493a-b61f-19e565f8242c\" aria-label=\"25hours Dubai\">\n\t\t\t\t\t\t\t<span>25hours Dubai<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-5\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-5\" name=\"revinate-token-5\" value=\"1e0fdaca-dd11-4779-831e-cf490fcabdab\" aria-label=\"25hours D\u00fcsseldorf\">\n\t\t\t\t\t\t\t<span>25hours D\u00fcsseldorf<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-6\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-6\" name=\"revinate-token-6\" value=\"23862c68-ad09-47c7-854d-487016045703\" aria-label=\"25hours Florence\">\n\t\t\t\t\t\t\t<span>25hours Florence<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-7\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-7\" name=\"revinate-token-7\" value=\"1c5811ba-3ad2-4595-9020-91b5e3da9e64\" aria-label=\"25hours Frankfurt\">\n\t\t\t\t\t\t\t<span>25hours Frankfurt<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-8\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-8\" name=\"revinate-token-8\" value=\"658c41c3-966c-49e6-97d1-19156c1a2226\" aria-label=\"25hours Hamburg\">\n\t\t\t\t\t\t\t<span>25hours Hamburg<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div><div class=\"checkbox-container\">\n\t\t\t\t\t\t<label for=\"revinate-token-9\">\n\t\t\t\t\t\t\t<input type=\"checkbox\" id=\"revinate-token-9\" name=\"revinate-token-9\" value=\"681a2ffd-1eeb-4a90-884c-ade33c265b06\" aria-label=\"25hours Jakarta\">\n\t\t\t\t\t\t\t<span>25hours 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